automotive

NEXUS launches two new projects in China

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NEXUS Automotive International (N!) is increasing its activity in China as it accelerates its strategy of supporting emerging markets with potential for rapid growth.

The progressive automotive community has already invested heavily in establishing a team of eight to help N! members access new business in what is the largest automotive industry in the world.

Now it has launched two important new projects into the region, the N! Academy training programme and its NEXUSAUTO workshop concept.

The initiatives were unveiled to 17 of China’s premier automotive distributors, all N! Members, who were brought together with N! Strategic suppliers for the N! Connecting Days event in Shanghai.

The N! Academy workshop training has been launched in partnership with CASCA, the Chinese aftermarket association that is connected to over 6,000 workshops. NEXUS is a strategic member of CASCA and has a position on its executive committee.

The N! Academy will offer face-to-face dedicated technical workshop training in more than eight different cities in China, including online education and an interactive Wechat platform for online broadcasting of training, sharing best practice, technical skills and daily experiences of those connected to N! E-Academy.

The NEXUSAUTO workshop concept has been introduced successfully in several countries in Europe including France, where NEXUSAUTO garages were judged to be among ‘The Best in France’ in a nationwide poll of motorists. It provides access to innovative NEXUSAUTO services as well as ensuring garages operate to high standards applied globally. In China the launch of this concept is effective and already several workshops have been opened in the region, thanks to the combined leadership of NEXUS and N! Member G-Part. 

James Zhang, China Business Developer for NEXUS, said: “Following extensive groundwork in China, we have really pressed the accelerator on the services and support we offer the N! Community there. The country’s aftermarket is undergoing dynamic change driven by disruptive technologies, in particular the increasing adoption of online channels."

NEXUS CEO Gael Escribe said: “The passionate support we are receiving from the N! China group, and the progress being made, underlines to us that our strategy of focusing on emerging markets with potential for rapid growth is the right one. It has encouraged us to follow the Shanghai gathering with a broader Asia Pacific N! Connecting Days event in October involving other countries from this area of the world.”

Servicesure Autocentres welcomes launch of The Motor Ombudsman

Chief Ombudsman Bill Fennell and Jodie Kidd, the former racing driver and model, who together launched The Motor Ombudsman service.

Servicesure Autocentres, the garage network run by The Parts Alliance, has welcomed the launch of The Motor Ombudsman. Paul Dineen, the network's Head of Garage Programmes, said drivers would be given extra confidence knowing the service was there to offer help if things went wrong.

He said: “There are Ombudsmen for many of the important decision-making areas in our lives, for energy, pensions, financial services and so on, so it’s only right there’s now one for motoring.

"People generally understand what an Ombudsman is, that they are an independent and impartial expert and they will rule fairly. That has to be reassuring and will help smooth the relationship between garage and customer on the rare occasions a dispute arises.”

Servicesure Autocentres is one of 7,500 businesses signed up to the service, which is free to the public but whose findings, based on Trading Standards’ approved Codes of Practice, are binding.

“As a network of independent garages working to a common set of values we share the philosophy of The Motor Ombudsman that quality and high standards are everything,” said Dineen. "Accreditation to the service is voluntary but it's valid for motorists considering their next vehicle maintenance decision to question why a garage hasn't signed up."

Dineen said Servicesure Autocentres, the UK’s fastest growing garage network, had worked with Motor Codes, the Ombudsman’s predecessor, since the network was established in 2004.

Nexus Automotive International unveils key initiatives to take it from aftermarket challenger to global leader

Geneva

NEXUS Automotive International (N!) has unveiled the details of five initiatives that will help drive the aftermarket challenger towards its target of being a global leader.

Already established in 84 countries, the major autoparts distributor is looking to do more than just extend its global reach in 2016; its aim is to help member companies and suppliers maximise the business opportunities created. To achieve this N! has:

  • Launched the N! Academy, a certified aftermarket programme offering a wide range of training, including management, technical and sales skills
  • Added a host of new products to its successful DR!VE+ private label service brand
  • Introduced N! Slow Mover, a tool that enables slow moving stock to be promoted into wider markets via the N! community
  • Built a sophisticated intranet, called CON!NECT, which will bring members and suppliers closer together, encouraging more business, and
  • Introduced an IT reporting tool enabling in-depth analysis to help drive performance and growth in the N! community.

Details were given at the second annual NEXUS Business Forum, held in Montreux, Switzerland, (3rd to 5th February), which included two days of business ‘speed dating’ between suppliers and N! members.

More than 300 delegates attended, representing around 70 nationalities, clear evidence that NEXUS Automotive International is now global, said Chairman Gael Escribe.

Reaffirming the organisation’s ambition to increase the total consolidated turnover of its membership from today’s €7.25 billion to more than €9 billion by the end of 2016, Gael said N! saw aftermarket potential in a further around 100 countries.

“Our vision is one aftermarket and for NEXUS to be a leader, no more a challenger,” he said, reminding the audience N! had, in just two years, already achieved 59 supplier contracts of which 50 are global.

This year will see the United States, through NEXUS Automotive North America, become the biggest region for N! with Western Europe close behind. However, the focus will continue to be worldwide with developments in other places, including China ‘a region that is really starting to consume autoparts’, said Gael. 

The organisation was also pleased to have welcomed its first member from Iran, ALBORZ YADAK TRADING, creating ‘a huge opportunity’ for it to be the first Iranian company to ‘go multi-national’.

As well as outlining the key initiatives and progress to date, the Forum also addressed the issue of Connected Cars, with a round table examining the threats and opportunities this new technology will have on the aftermarket.

All smiles for Angry Jester as branded van fleet hits the road

Angry Jester, the rapidly growing automotive tool brand, has rolled out the first of six new liveried vans that will act as mobile product showcases at garages and workshops around the UK.

Each of the Volkswagen Crafters is kitted out with more than 160 tools and time-saving gadgets, including the full Angry Jester programme plus a range from The Parts Alliance's leading tool supply partners.

It will bring the number of vans in the fleet to eight, building up initially to cover 82 of the 151 branches of the owned businesses that form The Parts Alliance Group.

The first of the new vehicles will serve the South West, covering The Parts Alliance branded branches in Barnstable, Chard, Exeter, Frome, Penryn, Plymouth, Taunton and Tiverton.

The rest of the fleet will be introduced in early 2016 to branches of SC Motor Factors, Car Parts & Accessories (CPA) and Allparts Automotive, all in London and the South East, and to those of CES UK, based in Cheshire, and Bromsgrove Motor Factors, in Worcestershire.

Local branches will be able to arrange a visit through the Angry Jester website www.angryjester.co.uk as the vans are introduced.

The first of the new Crafters is manned full-time by Mike Meads of The Parts Alliance, who will highlight the features and benefits of the product ranges. The van includes a monitor on which customers can view offers, instructional slides and product videos.

It had its first outing in South Wales at GMF Motor Factors, another of the owned businesses within The Parts Alliance Group, where the Angry Jester team is based and where the vehicle was kitted out.

Wyn Jones, Director with responsibility for Tools, Garage Equipment and Training within The Parts Alliance Group, said: "This year has seen a huge expansion in the Angry Jester brand. We've doubled the product lines, released a new catalogue and appointed our first Sales and Technical Development Manager.

"Now with six new tool vans being introduced and a network of 11 distributors across the UK, 2016 looks to be even more exciting."